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Exercises
a) Learn how to make polite requests from manners expert Rebecca: 0:03 hi we all want people to be polite to ask 0:07 that sometimes we forget how to be a polite way towards others 0:11 my name is Rebecca and today's lesson 0:14 I'm going to show you how to be polite to others 0:18 and how to make requests politely so that people are more likely to do 0:23 what you asked and to do cocaine let's look at the board have written a number 0:27 of expressions that you can use 0:29 for these purposes okay 0:32 so here are some of they 0:35 many expressions that you can use the first of course is with the word 0:40 for the by itself I you could say please 0:44 do some alright the 0:47 next expression could you please this is actually my favorite because you can use 0:52 this and 0:53 any context handed always works could you please and we're going to see 0:58 exactly what you could add actions 1:01 you could also say would you the 1:05 and you could also say 10 you but 1:09 in my opinion can you is not as polite as 1:12 could chill alright can you is very casual 1:16 and could you you could use in a business situation 1:19 or a net formal situation okay now 1:23 one last one I expression would you 1:27 my now would you mind its special 1:31 because when you ask somebody would you mind 1:35 opening the window that answer to the question is really there 1:40 do you have any problem with opening the window 1:44 or do you have any objection to opening the window 1:47 right so if you don't have any objection 1:50 than what you should say it no so 1:54 would you mind opening the window no no problem I'll open the window 1:58 so in fact here when you say no 2:02 you're saying yes to all the other ones could you please open the window 2:06 yes I'll open the window so to all other 2:09 the you can just say yet at the answer 2:13 and to this one a positive answer it I'll 2:17 now alright effective use in the room 2:21 just forget about it alright there are many good expression 2:24 that you can use but you should also understand when 2:28 other people are speaking to you what you should K 2:31 so the strike with this one hey let's see what happens when we 2:35 look at different context when people don't use 2:39 a little something to make a polite request 2:42 let's say you're at the bank and someone says to you 2:45 fill in this form I'll out that gonna make you feel 2:48 not very nice so it would be much nicer if they 2:52 that could you please fill out this form 2:55 or would you feel it this car right 2:58 if you're in a restaurant and you say to the waiter 3:02 bring us some water okay you course 3:06 the waiter will bring you the water but it's not have 3:09 very nice way to treat other human beings so it's much nicer to say 3:14 would you bring up some water please could you please bring up some water 3:18 or please bring up some water okay 3:22 next run let's suppose you work in a call center 3:25 and you have to ask people for information now of course you want to 3:30 to use all the diplomacy you can and you want to be as polite as you can because 3:34 sometimes your job is are not 3:36 so you don't want to say something like give me your name 3:40 give me your address give me your phone number now 3:43 much nicer to say could you please give me your phone number 3:48 would you give me or phone number please 3:51 cetera okay texting 3:54 and office situation you say to someone 3:57 send them an email hey person sounds like you're angry 4:01 and you don't want to sound angry around people you work with all the time 4:06 so much nicer to say could you please send them until now 4:09 would you send them an email please alright or 4:13 would you mind sending them an email 4:16 another thing that happens when we use would you mind 4:20 it that this bird have to change would you mind 4:24 filling in this form would you mind green not 4:28 some water would you mind giving me your name 4:32 would you mind sending them any okay 4:35 so remember that little change if you're using the last four 4:39 but only for the last one next one 4:42 if you're in a hotel and your asking them to send you some 4:46 you need some work towels in Euro so it wouldn't be very nice 4:50 they send me some towels it would be much nicer to say 4:54 could you please have someone send up some house 4:57 or could you please send me somehow 5:00 okay or could you please send some tiles to my room 5:04 any of those as long as you're saying could you please 5:07 it's going to be much nicer and you're gonna get the desired effect 5:11 okay next on the fall that if they knew someone speak a little louder 5:16 a could you please speak a little louder 5:20 I'm afraid I can't hear you okay his little 5:23 words and expressions that the add-on make 5:26 live a lot kinder okay 5:29 next at Hall also it's really important to be kind 5:34 to the people that we're we live with them that we say we love 5:37 so we don't want to give them orders all the time you know what to say 5:41 pass all turn off the TV close the door 5:44 we should say could you please email 5:48 turn off the TV marash's a 5:51 the motorcyclist going by on his bike summer's day could you please 5:55 passes quickly as possible 5:58 alright so at home could you please turn off the TV 6:03 could you please close the door could you please pass the potatoes 6:07 alright also ways to be polite at Whole shoe 6:11 and let's say you're in public and you need to tell someone something 6:15 also use one of these expressions would you switch off your cell phone 6:19 the could you switch of yourself whole 6:22 okay so remember next time when you're making a request 6:27 do so politely the world on a personal level 6:30 your world will be probably in kinder play 6:34 and on a global level will make are existence here on the planet 6:38 a much better more pleasant experience 6:39 luck with your English!!! Quiz http://www.engvid.com/conversational-english-polite-requests/#quiz | ||||||
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